Our update service has moved to a new platform. The page your software asked for was part of the previous service and is no longer available.

The requested information is not available

Nothing is wrong with your installation and your licence is unaffected. The address your software used to fetch update or release information does not exist on the new service, so there is nothing to display here.

We would like to fix this for you and for everyone else still reaching this page. Please get in touch through our support portal and tell us how you arrived here – that lets us identify which version is still using the old address.

Please include in your message:

Product name
For example Umberto LCA+, Umberto Efficiency+ or e!Sankey

Exact version number
Shown in the application under Help › About, for example 10.0.3.200

What you did to get here
For example “checked for updates” or “opened the release notes”

iPoint Support Portal We will reply with the correct download or release information for your version Open Support Portal